Operational Decision Support

Automated business logic can drive effective workflow supported by powerful dashboards and reporting

Mainspring's Operational Decision Support Platform

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Control Panel - Active Controls
Control all of your service response times - including vendors and outsourcers - to ensure internal and external compliance with Performance Requirements.
DashboardDashboards
Every solution we offer includes configurable dashboards for real-time visibility and control of your key business processes.
iSeeitiSeeIt - Active Mapping
Track all of your assets - including active and passive tagged and untagged assets - and launch closed-loop requests across service departments.
Business_intelligenceBusiness Intelligence
Proprietary business intelligence engine for even deeper analysis.
Mainspring applies business logic to real-time information on location, status, par levels and more to drive operational decisions. 

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Reporting

Your solution is only as good as the information you can get out of it.  Our comprehensive reporting platform ensures that you can get what you need. 
1394068024_communicationIntegration Platform
Exchange data between applications and equipment in real-time to breakdown data silos and ensure that everyone has the information they need to keep operations working smoothly.
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Why Mainspring’s Operational Decision Support is Better

1389834655_icon-alert "Pay attention, I just sent you an alert!"
Most rules engines offer only limited ability to deliver alerts with NO ability to ensure that ACTION is taken on any of them – and who doesn’t want some more alerts?
1389834865_Connect_256x256-32Connected and Accountable
Mainspring’s Rules Engine ties into our ServiceLink platform and other workflow solutions to ensure action, results and performance. 
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“Enterprise?  Sorta…”
Most software solutions only provide basic reports that can’t aggregate information across departments, workflows and solutions.
 1389834891_Control_PanelEnterprise Visibility and Control
Specifically designed to support complex organizations, all of our solutions provide visibility and control across all of your service departments, workflows and locations.
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“Welcome to Silo-Town.”
All of your data lives in specific silos. Want to see an enterprise view?  Get out your Excel…
1389835056_binary-treeAcross Applications and Solutions
Mainspring’s ODS is designed to help you make better operational decisions – regardless of the solution.