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Mainspring at a Glance

The workflow, software, and ongoing support you need to transform your operations
At A Glance


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See What Our Customers Have to Say About Us
  • Prior to Mainspring, we were known as a challenged department to say the least
  • We have the data that shows when stuff is delivered and how quickly they've delivered it
  • We went from having 50 minute turn around time on equipment to a 15 minute or less delivery time on equipment
  • My staff actually looks forward to seeing the numbers to see how well they have done and how many calls they have delivered. It has become a competition to get more than they got the previous week
  • I have more freedom because my boss can see what is going on at any time
  • Our department is being brought up to CEOs and COOs of operations because of Mainspring
  • I love Mainspring because I don't get complaints anymore
  • Three complaints per day vs. 3 complaints in 6 months
  • we had been delivering as promised
  • I love Mainspring because I will hopefully be promoted much faster
  • I can now easily communicate with nurse managers to let them know their equipment demand, call logs, and par levels
  • Equipment delivery time is imperative
  • My team will now see a call on the board and ask to take it in order to get their numbers a little bit better
  • Our communication has improved. We have a solid team and a lot of that is in part to iGotIt
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"At Mainspring, we are thrilled by the level of operational improvement we’re helping our clients achieve.  By setting very high standards both internally and externally, we ensure that these best practices are both measurable and sustainable.  And that puts smiles on all of our faces.”

Shannon Thibault
Mainspring Healthcare Solutions, Director of Operations





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